Fastest Way To Earn Your lead.

Accept payments from your customers during the call.

Twics Tawk
Twics Tawk

Voice Call

Simply click to dial and talk and then disposition the call and move on to the other lead. Our Voice CRM dialing with integrated lead management lets you fly through prospects and convert more leads into customers.

Twics Tawk

Calls Tracking

Call tracking reports and Call Scripting are also part of Twics Tawk and we deliver an impressive amount of call tracking and automation features. It is simple to set up call scripts for your agents and set up custom call flows and dispositions.

Twics Tawk

Alerts & Reminders

The system is smart and can send you alerts and reminders about events, calls, or deadlines in the system. You can also set up alerts in the system to let everyone know when certain information has been changed or re-assigned.

Customer Relationship Management

Customer Relationship Management (or CRM) is a phrase that describes how your business interacts with your customers. Most people think of CRM as a system to capture information about your customers. However, that is only part of the picture.

CRM involves using technology to gather the intelligence you need to provide improved support and services to your customers. In other words, CRM is also about what you do with that information to better meet the needs of your existing customers and identify new customers, resulting in higher profits for you.

Our Smart Voice Based CRM Will Help More Productivity

Twics tawk can gear up your business today & tomorrow. Connect your team and your data on one view, one platform, from any device so everyone knows what's their update ! Twics tawk delivers a new system of workflow for sellers .

Twics Tawk

More focused on daily reports. User Level Access Control. You can recall the list of old customers and can make sales campaign

Twics Tawk

All professional information of a particular user is kept under a single roof with proper data storage property.

Twics Tawk

SMS Notification and report is extremely helpful to know call status of everyday sales & Enquiry details of products to never miss an opportunity.

Twics Tawk

E-mail integration with CRM supports sales representatives to manage and collect customer data

Request Money over the Phone with Instant Payment Links

Accept payments from your customers during the call.

Collect Payments Instantly Anytime With LIVE Payment Link

twics tawk

Benefits of creating Instant payment links?

It’s easier for your customers to pay.

Even when using a payment link, customers can choose from a broad range of payment methods and currencies.The payment page is mobile-optimized, so it’s easy to navigate even when opened on a phone.

It’s easier for you to collect payments.

With minimal IT work, you can create a payment link and customize the payment page with your own branding. It could also reduce the burden on your finance or accounting department and save them time.

Accept multiple payment methods

Use Unlimited Payment Modes to recieve payments from the callers.

Who are they?
Are they a business or a person?
If they are a business, how big are they?
If they are a business, what do they do?
Why do they need your product?
How do they communicate with you?
Do they have an account?
Have they been a customer?
How often do they buy?
When do they buy?
Is there a pattern to their buying habits (e.g., seasonal)?
How much do they buy at one time? Over time?
What do they buy?
Do they always buy the same thing?
Why do they buy it?
What kinds of problems/issues do they encounter?
What is the current status of their issues?
How many open tickets are there?
How many calls are not attended?
How many cases have been resolved?

How Can I Use Twics Tawk in My Business?

The table beside displays the types of information you can collect with Twics Tawk system, along with the questions that the information can help answer.

Twics Tawk

Features

A central database that is accessible by all employees to view and update customer data.

Super admin panel which is going to control all the agent dashboards.

Identifying and tracking potential customers.

Reports generated with up-to-date information.

Benefits

Analysis of customer data including customer segmentation and segmentation of potential customers.

The admin panel contains all the information about calls details call records agent details. which is going to control all dashboards

Wider customer base. More focused prospect tracking.

Better and more timely decision making. Including date wise call report. Everyday report will be automatically sent.

Advance Features

01

Voice Call

Simply click to dial and talk and then disposition the call and move on to the other lead. Our Voice CRM dialing with integrated lead management lets you fly through prospects and convert more leads into customers. With the Voice dialing feature you do not slow down and the phone does not get in the way, the CRM data is at your fingertips making it easy to click dial and sell.

02

Calls Tracking

Call tracking reports and Call Scripting are also part of Twics Tawk and we deliver an impressive amount of call tracking and automation features. It is simple to set up call scripts for your agents and set up custom call flows and dispositions. Set reminders and group invitations to calls; you can manage it all with our powerful call reports.

03

Alerts & Reminders

The system is smart and can send you alerts and reminders about events, calls, or deadlines in the system. You can also set up alerts in the system to let everyone know when certain information has been changed or re-assigned. Get instant alerts and reminders via email or SMS and keep everyone on the same page and up to date with the latest information.

04

Reporting

Reporting is done in a variety of means in the CRM, The CRM reporting also has advanced call reporting features and activity and audit reports throughout the system.If that’s not enough you can use our custom reporting tool, which lets you design print-perfect reports for top management.

Twics Tawk

The Ideal Platform for Customer care

Accelerate sales and customer In-flow with our User-friendly Real Time IVR integrated Customer Engagement Platform.

It’s an entirely new way to work and talk with your customers; driving revenue growth, sales productivity and the customer experience.

This Platform allows you and your IT team to integrate your apps and your people to create friction free workflows, with complete control of your data.

Moving beyond traditional speech transcription and commands, Voice Intelligence delivers conversation-driven workflows that allow sellers to control their enterprise applications.

Twics Tawk

We are at the heart of the Sales Automation.

Twics Twak can automate tasks and enhance marketing efforts to customers at different points in the lifecycle, when you get new leads, follow on prospecting, and targeting are all included. Unlimited email campaigning is included in the Pro edition, so you can target and segment your customers and leads and send out as many promotions or notifications, newsletters and more with no limits. You can even hook up your existing POP and SMTP email accounts and send and receive email directly with the CRM.

The CRM Building Blocks

A database that collects information about your customers..

A way to analyze the information in the database.

Collecting data to ensure your strategy is effective.

A strategy for applying the analysis to better meet your clients’ needs and identify potential

Twics Tawk
Twics Tawk
Twics Tawk

Our Contact Info

Address

101, 1st Floor, 3rd St, Kumaran Colony,

Vadapalani, Chennai-600026,

Tamil Nadu, India

Email Us

info@testwareinformatics.com

Call Us

+ 91-44-48600064

Contact Us